Getting Started

TiCkTOM is a game about building an income, defending it, and turning it into something real. The first three decisions shape everything after them.

You open TiCkTOM inside Telegram or in an ordinary browser — there is nothing to install. You can sign in with Telegram, with Google or with a 6-digit code we email you, so you do not need a Telegram account at all and there is no password to lose. If you already have a TiCkTOM account in Telegram, open Settings in the Mini App and verify your email; after that, Google and email sign-in both land on that same account. Withdrawing tokens, cancelling a withdrawal and connecting a wallet still need the Mini App inside Telegram.

Your planet

New accounts start on TON, one of the three token planets alongside Bitcoin and Ethereum. Each planet has its own map, its own neighbours, and its own crypto in the ground. Orphan is not a starting planet: it is where inactive players are sent.

Your position

On your planet you occupy a coordinate. Distance is real: who can reach you, who you can reach, and how much a raid is worth all depend on it. You can move later, but treat your first position as a choice rather than an accident.

Your first hour

1. Buy your first card. Cards are what produce coins while you are away — nothing else you do in the first hour matters as much.
2. Complete the tasks in the Tasks tab. They are the cheapest coins in the game.
3. Open the map and look around before you attack anything. Seeing the neighbourhood is free; being seen is not.
4. Buy a shield before you go to sleep, not after you are raided.

The game began inside Telegram and still lives there. It is no longer only there: it opens in an ordinary browser, and you can sign in — or start from nothing — without a Telegram account at all.

One person, one account

Telegram and Google know nothing about each other. Telegram never tells us an email address; Google never tells us a Telegram account. So if you already play in Telegram and you sign up with Google, the game has no way to recognise you — it would make a second account, with its own coins, cards and streak. Balances are never merged.

Staying signed in

A web sign-in is good for 30 days, but it ends sooner if you close the tab: on purpose, it is kept only in the tab you signed in from, so a new tab means signing in again. Changing network — different Wi-Fi, mobile data, switching a VPN on — does not sign you out. A sign-in that outlives the tab it was made in is a sign-in somebody else can find on a shared computer.

Your devices

Settings lists every sign-in that is still valid: the kind of device and browser, when it started and when it was last used. Sign one out, or sign all of them out at once. Do that any time you have used a computer you do not own.

Connecting your X account

Your profile's edit sheet has a Connected Accounts row. Connecting X (formerly Twitter) is not another way to sign in — you stay on the account you are already on. It only proves that the handle is yours.

We ask X one question, once: who you are. We never post, never read your timeline, and never see your X password. X's own permission screen mentions reading posts because that is the smallest permission it hands out alongside “who is this account”; it cannot be narrowed further, and we make no such call.

One X account belongs to one TiCkTOM account. If that handle is already connected somewhere else, the game tells you rather than moving it quietly. Disconnect sits in the same row, and disconnecting deletes the handle we stored.

A mutual link between two players. Nobody becomes your friend without agreeing to it, and friends cannot attack each other.

Open somebody's profile and tap Add friend. Nothing happens to them until they accept — a request is an offer, not a fact. It waits at the top of their TiCk Hub → Friends list, where they can accept or decline. If you both happen to send a request to each other, that counts as agreement and you are connected immediately.

What being friends changes

• You cannot attack each other. Enforced by the game, not by etiquette — the raid is refused.
• You get told when a friend attacks another player (you see only the size of the attack) and, if that friend has Premium, when their shield runs out, so you can gift them one. Never where they are, never who they hit. The notification says what happened, not where.
• You can turn those notifications off in Settings; while they are on, you get at most 30 of them a day.

Unfriending is not instant

Because being friends means you cannot attack each other, ending it instantly would be a way to drop a shield the other person did not know they were relying on. So unfriending starts a 24-hour countdown. You stay friends — and stay unable to attack each other — for the whole of it, and you can cancel at any point before it runs out. The other player sees the countdown too.

Everyone you know, in one screen. Four tabs: Friends, Enemies, Activity and Discover.

Reached from the HUB button on the home card. It used to be a menu standing in front of screens you could already open; now it is the screen itself.

Friends

Everyone you are connected to. Requests waiting for your answer sit at the top of the same list with Accept and Decline on the row — they are no longer a tab of their own, so a request cannot sit unanswered somewhere you were not looking. The number on the Friends tab counts exactly those. Requests you sent are at the bottom under a line, where you can take one back.

Enemies

A declared rivalry, and it takes two: you declare, they accept. Declarations waiting on you sit at the top of this tab with the same two buttons, and the tab carries their count.

It grants nothing. Not a bonus, not a shortcut, not their location, not an attack you could not already make. Every rule that applies to a stranger applies to an enemy. It is a label the two of you agreed to wear — and needing both of you is what stops it being a way to follow somebody who never agreed to be followed.

You cannot be friends and enemies with the same person. Whichever comes second is refused.

Activity

The last two days of what happened to the people you know: who was raided and for how much, who shielded whom, and who you newly became friends with.

The attacker is never named. Your friends are told the size of a raid you launched and never who you hit; this is the same rule seen from the other side. Naming both would turn two careful features into one spotting network.

Gifting a friend a shield

On a raid line, tap Shield to see the price, then Gift to pay it. Your friend gets two hours of protection. Nothing is credited to them and nothing comes back to you — you are buying them time, not sending them coin.

The price is worked out from their balance and income, not yours, because what is being protected is theirs. A beginner shielding a whale is quoted the whale's price and usually cannot afford it; that is the design, not a fault.

It is refused when your friend is already shielded — a gift never overwrites protection somebody paid for, and two hours would often be shorter — when they attacked someone in the last 30 minutes (15 with Premium), when they have attacks still running, when you are not friends, or when either of you has blocked the other. Every one of those is the same guard that applies to raising your own shield, applied to them.

Discover

TiCkbook — the wall of faces, browsable, with a request button on every one. The same screen as before, now a tab here.

Two things other players see next to your name, chosen from fixed lists.

On your profile, open Set your mood & status. Pick an animated sticker for your mood and one line for your status, then press Save — choices are not applied until you do. Tap a selected one again to clear it.

Both are closed lists, which is the whole safety design: there is nothing to type, so there is nothing to moderate, and every phrase can be translated later in a way player-written text never could.

Some status lines are locked until you earn them. A locked one is shown greyed with its requirement — "Reach level 5", "Finish an event in the top 1" — rather than hidden, because a reward nobody can see motivates nobody.

Once set, your mood and status appear beside your name on your profile, on your home card, on your public profile as other players see it, and on your tile in Discover.

One row under the section bar carrying whatever is worth knowing right now.

It shows one card at a time and changes every few seconds: live events with how long is left, the Premium offer if you do not already have it, cards newly listed on TiCktrade, and any announcement the team has posted. The counter in the corner tells you how many there are.

Swipe it to move between cards yourself — doing so pauses the automatic advance, so it will not slide away while you are reading. The × hides the row for the rest of your session; it comes back next time you open the app.

If something is wrong — a payment that did not arrive, a reward that did not land, a card that behaves oddly — open a ticket. It stays attached to your account, so nobody has to prove who they are twice.

Tickets live in the app: open one, describe what happened, and the reply arrives in the same place. Include what you did and what you expected instead; a ticket that says only "it does not work" costs a round trip before anyone can start looking.

Ask first — and reach a person when automated help cannot solve it

You can ask a question before opening a ticket. In the app it is the first card on the Support screen; on the website it is Support at the foot of the page, and it asks you to sign in first, because support runs on your account. The answers are automated and come from TiCkTOM's published help, with a link to the source when there is one. Every reply is labelled TiCkTOM AI: it cannot see your account, and it never presents itself as a person.

When automated support cannot solve something, it offers Talk to Human Support right there: under a question it decides a person should handle, under any question about your own account, and under a reply you say did not help. Press it and the conversation is handed to a human agent: your question and the automated reply are written into your open ticket, or a new one, and you are taken straight there. You do not type anything twice. In Telegram, /human reaches a person at any time and is always free. In the ticket the automated reply is marked as automated, so you always know which answers came from a person.

AI answers and screenshots — and a person is always free

Answers can now come from an AI model — on the website, on the app's Support screen and in Telegram — and every one is labelled TiCkTOM AI. The model reads only TiCkTOM's published help and the current official numbers. It still cannot see your account, and it is still not a person. Questions about your account, security problems and anything it is unsure about go to a human.

You get free AI answers every day, and the chat shows how many are left. Questions that TiCkTOM's own published answers already cover — exact rules and limits — stay free and do not use them up. Ask again too quickly and the chat tells you how long to wait. When today's free answers are gone, in Telegram 1 Telegram Star buys three more AI answers: the one you just asked and your next two. The price is shown before you pay, and if that first answer does not arrive, the Star is refunded. On the website and in the app, extra AI answers are not on sale yet.

A screenshot often explains a problem faster than words, so you can attach one to a question — JPEG, PNG or WEBP. In Telegram, send the photo in a private chat with the bot; in a group, send it with /tom, with a mention of the bot, or as a reply to the bot. Screenshots are used to answer your question and are not kept. If one shows a recovery phrase, private key, password or login code, automated support will not repeat it and will tell you to treat that secret as exposed — assume someone else has seen it. In a private Telegram chat it also tries to delete the photo.

In Telegram, /human is always free and always available, whether or not you have AI answers left. In the app and on the website, Talk to Human Support is offered when automated help cannot solve your question, after you say a reply did not help, and on questions about your account.

What TiCkTOM AI remembers — and how to delete it

So you do not have to explain the same problem twice, TiCkTOM AI keeps a short support memory: the issue that is still open, what was already tried and whether it helped, and how your last question was resolved. Anything that looks like a recovery phrase, private key, password or login code is not stored in it. To see it, open the Support Center — the app's Support screen — and tap Your support memory.

Delete my support memory removes it once you confirm; your tickets are kept. If you do nothing, it is deleted automatically 90 days after your last support activity, or up to 365 days where an extended tier applies.

The things that cost regular players the most, in the order we see them.

Checking in once a day

Production stops twelve hours after you go offline, so a single daily visit leaves roughly half a day of production unearned. Checking in roughly every 12 hours is what avoids that loss — two visits an hour apart do not help, because it is the gap that matters, not the count.

Sleeping without a shield

The cheapest coin shield costs a fraction of what an overnight raid takes. Buy it before you close the app, not after you see the notification.

Attacking, then walking away

Your shield breaks when you attack, and you cannot raise a new one for thirty minutes. If you are going to raid, raid at the start of a session, not at the end of one.

Chasing the biggest target

Distance cuts your take down to as little as a tenth. The rich player across the planet is usually worth less than the ordinary one next door.

Buying new cards instead of upgrading

The first levels of any card are its worst value. Deepening a card you already own almost always beats widening your collection.

Leaving leaderboard rewards unclaimed

They are not automatic and they expire. Placing and not collecting is the single most common way players lose something they already won.

Inviting quantity over quality

A friend who plays to level 13 pays you tens of thousands of times what a friend who signs up and leaves does — and only friends who reach level 3 count towards Revenue Share.

Every TiCkTOM policy in one place, at Legal & Policies on the website (/legal). Each document says in one line what it covers and when it was last updated.

• Terms of Use — who may play, what an account is, virtual items, purchases, and what happens if the rules are broken.
• Privacy Policy — what is collected while you play, why, who receives it, how long it is kept and the choices you have, including what TiCkTOM AI and support memory keep.
• Identity Verification — the optional identity check: what it is for, who performs it, what TiCkTOM receives and what it never receives.
• Withdrawal Rules — what has to be true before money leaves, the limits that apply, and what happens when a request is held for review.
• User-Created Token Policy — who may create a token inside TiCkTOM, what it costs, how its price is set and when it can be removed.

This manual explains how the game works; the policies are the rules. Where the two disagree, the policy applies.

The Field Manual opens inside the game, so you do not have to leave the app to read it (/manual).

It is this same document, with the same contents, search and language switcher. A support answer's Read more link and the help chat's What can I do here? card open it at the section they came from.

Links inside it stay in the app: a link to another section changes the page, a link to a game screen takes you there, and only a real outside link opens outside. Ask AI opens TiCkTOM AI on top of the manual, so you can ask about what you are reading.

The Player guide (/guide, opened from Home) lists every chapter of this manual in your language, and a chapter opens the manual right there. The Player guide button at the top of the manual takes you back to it.