Terms of Use
The agreement between you and TiCkTOM: who may play, what an account is, and what happens if the rules are broken.
Last updated: 13 September 2026
These Terms of Use (the “Terms”) are an agreement between you and TiCkTOM Universe (“TiCkTOM”, the “Operator”, “we” or “us”) for the TiCkTOM game and related services available through the Telegram bot @Ticktom_bot, the Telegram Mini App, the web application at game.ticktom.com, the website ticktom.com and our official channels (together, the “Services”). By using the Services you accept these Terms and our Privacy Policy. If you do not accept them, do not use the Services.
TiCkTOM is first of all a game: a shared world with a virtual economy of coins, items and cards. Some optional features connect that economy to public blockchains. You can play without ever using them.
The Services run on Telegram. Telegram's own terms, including those for Telegram Stars, apply to your use of Telegram and are not changed by these Terms.
1. Definitions
- “Account” means your TiCkTOM player account, whether created through Telegram or on the web with an email address or Google sign-in.
- “Virtual Items” means coins, energy, boosters, cards, tiles, items, levels and every other in-game asset or balance other than Tokens.
- “Tokens” means cryptocurrency units that the Services may allow you to deposit, receive, swap, hold in an in-game balance or withdraw.
- “Stars” means Telegram Stars.
- “Events” means time-limited competitions, leaderboards and challenges run inside the Services.
- “In-app rules” means the rules, rates, fees, limits and conditions displayed in the Services or in the How to Play guide at the relevant time. They form part of these Terms and may change.
2. Eligibility
You may use the Services only if you meet Telegram's minimum age requirement and can lawfully agree to these Terms. You must be at least eighteen (18) years old, and permitted under the laws that apply to you, to use any feature involving real value, including Stars purchases and Token features. Do not use the Services, or any feature of them, where doing so is unlawful for you. We may restrict features by region and may ask you to verify your identity, age, contact details or wallet before releasing rewards or withdrawals.
3. Your Account
An Account is created when you first open the Services from Telegram or register on the web with an email address or Google sign-in; a web-created Account can later be linked to your Telegram account. One person may hold one Account, whatever identity methods are attached to it. You may not create or control additional Accounts, use someone else's Account, or sell, share or transfer an Account.
You are responsible for everything done under your Account and for keeping your Telegram, email and Google accounts and your web-access sessions secure. Web-access sessions can be reviewed and revoked in Settings. Tell us through the Support Center if you believe your Account has been compromised.
4. Licence and Content
We grant you a personal, non-exclusive, non-transferable, revocable licence to use the Services for your own entertainment. The Services and everything in them — software, artwork, game design, names, marks, text and data — belong to the Operator or its licensors. You may not copy, modify, reverse engineer, distribute or commercially exploit any part of them, or use our names or artwork to suggest endorsement. Sharing screenshots and talking about the game is welcome.
5. Virtual Items
Virtual Items are licensed to you for use inside the game, not sold. They have no monetary value, are not redeemable for money or Tokens unless a feature of the Services expressly provides for it, and cannot be transferred outside the Services. The in-game economy is continuously balanced: earning rates, costs, effects, supply and rules of Virtual Items may change under the in-app rules, and balances may be adjusted to correct errors, exploits or abuse. Acquisitions of Virtual Items are final, and Virtual Items are lost when an Account is closed.
6. Purchases with Telegram Stars
Some Virtual Items and benefits can be bought with Stars. Telegram processes Stars payments under its own terms; we receive confirmation of the transaction and deliver the item to your Account, normally immediately. We do not receive your card or bank details.
Purchases are final once delivered, subject to Telegram's dispute and refund procedures and to the mandatory consumer law of your jurisdiction. If a purchase is not delivered or you are charged twice, contact us promptly through the Support Center or the bot command /paysupport with the purchase details, and we will check Telegram's payment record and deliver or refund as appropriate. Prices and availability may change. You are responsible for any taxes on your purchases.
7. Optional Blockchain Features
Where offered, the Services let you deposit supported Tokens, receive Token rewards from certain items, swap Tokens, and withdraw Tokens to a wallet you control, under the in-app rules in force at the time (including any fees, limits, verification requirements and processing times shown in the app). These features are optional. If you use them, you accept that:
- Blockchain transactions are irreversible. You are responsible for the accuracy of every address and network you choose.
- Fees, limits, availability and processing times are set by the in-app rules and by the networks and providers involved, and transactions may be delayed or suspended.
- Token values are volatile and may fall to zero. Nothing in the Services is investment, financial, legal or tax advice, or a promise of income, yield or value.
- The Token features are part of a game. They are not offered as banking, investment, brokerage, exchange or payment services, and you must not rely on them as such. You are responsible for determining whether you may lawfully use them and for any taxes that arise.
- We may require verification, and may hold, reverse or refuse a deposit, reward, swap or withdrawal where the law, our anti-abuse rules or an Event's rules require it.
- Withdrawals are subject to limits shown in the Services, which may depend on the verification steps you have completed. Identity verification is optional, is carried out by a third-party provider on its own pages, and raises the applicable limit; it is not required to play. A request above your current limit is held for review rather than refused, and your balance is not affected while it waits.
- Blockchain features may differ between the Telegram Mini App and the web application, and may change, so that the Services comply with the rules of each platform, including Telegram's terms for Mini Apps.
8. Referrals and Revenue Share
You may invite others with your personal link. Invitation rewards and the Revenue Share are described in the in-app rules and may be changed, capped, suspended or ended at any time. There is no fee to join or to invite; nothing is paid for recruiting a person as such; rewards arise only from the genuine activity of the players you invite; and no income or return is guaranteed. Rewards from fake, duplicate, automated, self-referred or otherwise abusive Accounts are void and may be reclaimed. Share your link honestly: no spam, no misleading claims, no promises of income.
9. Events and Leaderboards
Each Event has its own rules, published in the Services when it is announced; by taking part you accept them. Standings shown during an Event are provisional. Some Events include a verification or settlement period after they end, and prizes may be conditioned on verification of the winner's Account and must be claimed within the window stated for the Event. We may disqualify participants, void results, withhold or reclaim prizes and correct standings where we reasonably believe the rules were broken or a technical error affected the result, and we may change, suspend or cancel an Event where necessary.
10. Fair Play
TiCkTOM is a shared, competitive world. You must not:
- use bots, scripts, macros, emulators, modified clients or any tool that sends requests the ordinary game would not send;
- create or control multiple Accounts, or refer yourself;
- exploit bugs, replay or input manipulation, or other unintended behaviour;
- manipulate markets, leaderboards, referrals or Events, alone or with others;
- buy, sell or transfer Accounts, Virtual Items or rewards outside the Services;
- attack, probe, scrape or interfere with the Services or other players;
- impersonate others, or post unlawful, hateful, harassing, explicit or fraudulent material in names, statuses, messages or tickets.
11. Enforcement
Where we reasonably believe an Account has breached these Terms or an Event's rules, we may freeze it for review, remove or reverse Virtual Items, Tokens, rewards, scores, transactions or referral credit obtained in breach, exclude it from Events, withhold pending payouts, and suspend or terminate it. We will show the Account's status in the Services where we can. You may appeal through the Support Center; our decision on what constitutes a breach is final.
12. Third-Party Services and Advertising
The Services rely on and integrate third parties, including Telegram, blockchain networks, wallet providers, Google sign-in (if you use it) and advertising networks that serve optional rewarded advertisements. Those services are governed by their own terms and policies. We do not control them and are not responsible for their content, availability or conduct.
13. Your Content
You keep ownership of the names, statuses, messages and other material you submit. You grant us a worldwide, royalty-free licence to host, display and distribute it within the Services, including in leaderboards, profiles, clans and public pages. You are responsible for it, and we may remove or edit it.
14. Changes and Availability
The Services are under continuous development. We may add, change, suspend or remove features, games, Events and rules, run experiments, perform maintenance and discontinue the Services in whole or in part, with notice where reasonably practicable. We do not guarantee uninterrupted, secure or error-free operation or the preservation of game progress or Virtual Items. Withdrawable Token balances are handled under the Optional Blockchain Features section and the in-app rules.
15. Support
Support may be automated and AI-assisted. Automated answers are provided for convenience and may be incomplete or wrong. They do not change these Terms, the in-app rules or any balances, Virtual Items or transactions on your Account. For matters about your own Account, such as a purchase, a balance, a withdrawal or an enforcement decision, contact Human Support: ask for a person in the chat, use “Talk to Human Support” where it is offered, or send /human to @Ticktom_bot. Never share your recovery phrase, private keys, passwords or one-time codes with anyone, including TiCkTOM Support; we will never ask for them. The Privacy Policy explains how support requests are processed.
16. Termination
You may stop using the Services at any time and may ask us to delete your Account through the Support Center. We may suspend or terminate your Account where you breach these Terms, where the law requires it, after prolonged inactivity, or if we discontinue the Services. On termination your licence ends and Virtual Items are forfeited without compensation; sections that by their nature should survive, including Licence and Content, Disclaimers and Liability, Indemnity and Disputes, survive.
17. Disclaimers and Limitation of Liability
To the fullest extent permitted by law, the Services are provided “as is” and “as available”, without warranties of any kind, express or implied; we are not liable for indirect, incidental, special, consequential or punitive damages, or for loss of profits, data, goodwill, Virtual Items, Tokens or opportunity; and our total liability arising out of the Services or these Terms is limited to the amount you paid us for the Services in the twelve (12) months before the claim. Nothing in these Terms limits liability that cannot be limited by law, including for fraud, or your mandatory rights as a consumer.
18. Indemnity
You will indemnify the Operator and its affiliates, officers, contractors and licensors against claims, losses and expenses, including reasonable legal fees, arising from your use of the Services, your content, or your breach of these Terms or of any law.
19. Disputes
If you have a dispute with us, contact us first through the Support Center and give us a reasonable opportunity, of at least thirty (30) days, to resolve it. Nothing in these Terms deprives you of the protection of the mandatory consumer-protection law of the country in which you habitually reside.
20. Changes to these Terms and General
We may update these Terms; the date at the top shows the latest change, and material changes will be announced in the Services or on our official channel. Continued use after a change means you accept it. These Terms, the Privacy Policy, the in-app rules and any Event rules are the whole agreement between us about the Services. If a provision is unenforceable, the rest remains in force. You may not assign these Terms or your Account; we may assign them to a successor. These Terms are written in English; translations are for convenience and the English text prevails.
21. Contact
In the app: Settings → Support Center. On Telegram: a direct message to @Ticktom_bot, or /paysupport for payment matters. Announcements: @TiCkTOM_Official. Web: ticktom.com.